Every day, we use our resources to make and monitor change happening. We seek to embrace the markets within which we work, provide the services that they need and leverage those services to create real value for those for whom we are engaged. It is hard to detail and photograph how that process works. It can be difficult to describe in a list, the services we provide, there is of course a briefing sheet and form of contract between us but we’re bringing our human skills to the work and it can … [Read more...] about Sam’s Customer Journey
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What does The Budget 2021 mean to JCA and our customers
Questions arise not from a negative judgement but from our loving curiosity: from a desire to truly understand someone or something. So what are the factors that might affect our customers in The Budget and what stimulus might the budget have? Approximately 70% of our workload at JCA is in the hospitality sector. This has been affected by the economic fall out of the covid pandemic but also from the negative impacts of Brexit and the uncertainty and red tape that this has now provided … [Read more...] about What does The Budget 2021 mean to JCA and our customers
Reimagining (the office and) worklife after Covid-19
the possible reconfiguration of the office and inter-related activities for the High Street and other commercial activities within workspaces Last week I was a guest speaker for the Sussex Enterprise- Construction Forum, presenting on the subject of 'Reimagining the office and Worklife after Covid 19'. Below is the slide show that accompanied my presentation and discussion, where I have sought to collate and present the various trends and adaptions to not just the physical aspect of the … [Read more...] about Reimagining (the office and) worklife after Covid-19
My 5 Stages of a Pandemic Reaction
There was an interesting article in ‘Project’ by Professor Eddie Obeng, author of blog imaginefish.com. Over the last four or five months we’ve lived through a lifetime of change but what does it all mean? And what comes next? The article related to digital transformation and ways of working but it made me think. I thought I would share my 5 stages of a pandemic reaction, this is influenced by Professor Obengs writings but relates to my ‘journey’ as Julian Church and Associates. Stage 1 Office … [Read more...] about My 5 Stages of a Pandemic Reaction