Every day, we use our resources to make and monitor change happening. We seek to embrace the markets within which we work, provide the services that they need and leverage those services to create real value for those for whom we are engaged. It is hard to detail and photograph how that process works.
It can be difficult to describe in a list, the services we provide, there is of course a briefing sheet and form of contract between us but we’re bringing our human skills to the work and it can feel like extra to the client, when we undertake that service delivery. We extend ourselves as a matter of choice in delivery, to own the work and the process, to personalize the delivery and in turn, as a chance to make a difference. Doing work we are proud of is a great alternative to just going through a list of project completions.
As we have noted, it is difficult to capture that through photographs, so we spoke with our clients Sam and Fanny of Sam’s Riverside, to seek their explanation of the customer journey from the side of the client. This is what they had to say…